Frequently Asked Questions About Prolis: Your Queries Answered
Why Labs Have Questions About LIS Software
Choosing a Laboratory Information System (LIS) is a big decision. Labs want to ensure that the platform they select can handle their specific workflows, integrate with existing systems, support compliance, and help their teams work smarter. At Prolis, we believe the best way to earn trust is through clarity. That’s why we’ve compiled answers to some of the most common questions we hear from labs exploring our solution.
Prolis FAQs
What is Prolis LIS and who is it for?
Prolis is a comprehensive Laboratory Information System designed to support diagnostic, clinical, molecular, and specialty labs of all sizes. It manages the full workflow, from order entry to result reporting to billing. Whether you’re a single-site lab or a multi-location operation, Prolis is built to scale with you.
How does Prolis handle lab instrument integration?
Prolis offers seamless integration with a wide range of lab analyzers and instruments. Using the Prolis Bridge, our integration hub, labs can connect their LIS directly to instruments for automated result capture, reducing manual entry and minimizing errors. We support standard protocols like HL7 and ASTM, as well as custom interfaces where needed.
Is Prolis customizable for different lab types?
Yes. Prolis is designed for flexibility. We work with your team to configure the software for your specific test panels, workflows, and reporting needs. Whether you’re running a toxicology lab, molecular diagnostics facility, or general clinical lab, Prolis can be tailored to fit.
What reporting features does Prolis offer?
Prolis provides over 50 built-in report formats covering clinical results, operational metrics, billing, and quality control. The system also supports SQL ad hoc reporting, allowing labs to generate custom reports on any data in the LIS. Our reporting tools help labs track performance, meet regulatory requirements, and support informed decision-making.
How does Prolis ensure data security and HIPAA compliance?
Prolis is designed with security at its core. The system includes data encryption, role-based access controls, audit trails, and secure interfaces with external systems. We follow best practices for HIPAA compliance, ensuring that protected health information (PHI) stays secure at every stage of your lab’s workflow.
What is the typical implementation timeline for Prolis?
Implementation timelines vary depending on lab size, complexity, and required integrations. On average, Prolis can be fully deployed in 8 to 16 weeks. Our team provides dedicated support throughout the process from initial planning and data migration to go-live and beyond.
What support and training does Prolis provide?
We offer comprehensive training tailored to each user role in your lab. This includes live sessions, recorded modules, and ongoing support resources. Our team is available for remote or on-site assistance, ensuring that your staff is confident using Prolis from day one.
Is Prolis cloud-based or on-premise?
Prolis is available in both cloud-based and on-premise configurations. The choice depends on your lab’s IT strategy, budget, and preferences. Both options deliver the same rich features and secure environment.
How does Prolis handle billing and AR management?
Prolis includes a fully integrated billing module that automates claims generation, payer rule checks, AR tracking, and reporting. Labs can manage the full revenue cycle without exporting data to a separate platform. This ensures faster payments, fewer rejections, and cleaner financial workflows.
Prolis: Answers You Can Trust
Selecting an LIS is about more than software. It’s about finding a partner who understands your lab’s challenges and provides solutions that work. At Prolis, we’re committed to transparency, support, and continuous improvement. If you have more questions, we’re here to answer them.
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